Connect Nano S Plus to Ledger Live Over USB
A Ledger Live Nano S Plus USB connection needs a supported host and a cable capable of carrying data. The companion application is now called Ledger Wallet, formerly Ledger Live. Nano S Plus does not have Bluetooth or an internal battery, so wired power and communication are central to normal use. Wireless pairing advice for Nano X does not apply to this model.
Confirm the Host Is Supported
For a computer, review current operating-system requirements through Ledger’s Nano S Plus information and the app’s installation guidance. Android use requires a compatible data connection, commonly involving USB OTG. Do not infer supported iPhone operation from a USB-C port alone. The official mobile connection requirements determine what the application can use.
Check the Cable Before Changing Settings
Use the supplied compatible data cable or another known working data cable. Connect directly to the computer when possible and temporarily remove hubs, docks, or extra adapters. A powered-on Nano S Plus does not prove that data is flowing. If the app remains disconnected, try one alternative cable and port, noting the result of each test.
Unlock the Device on Its Screen
Enter the PIN with the Nano S Plus buttons and read any request to allow device access. Follow the action-specific instructions in the application. Managing device apps generally differs from opening the blockchain app required for an account operation. The computer’s application-lock password and the hardware PIN are separate credentials; neither should be entered into an unrelated download page.
Remove Application Conflicts
Close browser wallet tabs, other wallet programs, and extensions actively connected to the Ledger. Then use a single instance of the official app from the Ledger download page. Another application holding the device can cause an access failure even when the cable and operating system work. Reopening several wallet interfaces at once makes that diagnosis harder.
Review Operating-System Access
Consult Ledger’s official USB troubleshooting for your platform. Linux systems may need appropriate udev rules, while a managed computer may impose hardware restrictions. Apply the documented, targeted solution. Avoid generic USB driver installers from search ads, broad permission changes, or permanently disabling security software to make the connection work.
Understand Android USB Prompts
On a compatible Android phone, use an appropriate OTG/data cable arrangement and open the official mobile app. Unlock the Ledger and read any USB access permission prompt before approving it. If the phone never recognizes the device, confirm that the phone supports the required USB host function and that the adapter transfers data. A charging adapter alone is insufficient.
Frequently Asked Questions
Does connecting USB require the recovery phrase?
No. The connection uses the hardware wallet’s normal unlock and approval flow. Never type recovery words into the computer, phone, terminal, or support chat to repair USB access.
Should I reset Nano S Plus if connection fails?
A reset is not a routine connection fix. Record the precise error, cable and port tests, operating system, and application version for official support instead.
Why can I see accounts without a working device connection?
The app can retain account information locally, but signing and other hardware actions still require the correct connected device. A visible portfolio therefore does not prove USB communication works.
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